As a Junior IT System Engineer (m/f/d), you support our Solution Architects in developing technical customer solutions, handle complex support and RMA cases, and contribute to the ongoing improvement of our industrial computer and edge products.
- Design & Development: You support our Solution Architects in designing technical customer solutions and actively contribute to the further development of our industrial computers and edge gateways
- Support & RMA: You handle complex support and RMA cases, analyse error patterns, coordinate replacement processes and continuously optimise technical workflows
- Testing & Engineering: You set up test environments, execute feature and integration tests and share your results directly with our development teams
- Documentation & Knowledge Sharing: You create and maintain technical documentation, guides and knowledge‑base articles for internal teams and customers
- Internal Support: You respond to technical inquiries from Sales, Product Management and Quality Assurance and contribute to internal improvement initiatives
